Guide
Field Service empowers employees to deliver intelligent and connected service in the field. Implementing Field Service properly within an organization can ensure that techs feel supported in real-time while improving service levels and decreasing costs. In this guide we’ll review how Salesforce Field Service can help organizations:
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For more information on Field Service, check out our latest blog on how Salesforce Field Service can help optimize disaster response.
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Salesforce Data Cloud is rapidly emerging as the foundation for unifying customer data across Salesforce’s […]
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CloudPower is a large electricity company that serves parts of Canada and the United States. Last year, damage from hurricanes destroyed power lines and other infrastructure, resulting in tens of thousands of CloudPower’s customers living without power for an extended period. Due to internal inefficiencies with scheduling, CloudPower could not restore power to thousands of […]
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Salesforce Field Service allows companies to manage Service Technicians and make scheduling more efficient. This can be especially helpful when dealing with emergency-recovery situations, like after hurricanes and other natural disaster. This infographic reviews how the Service Department at a utility company, CloudPower, uses Field Service to optimize response times. Salesforce Field Service for your […]
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