What is Agentforce?
New from Salesforce, Agentforce gives organizations the ability to build and manage autonomous agents for tasks across the entire organization.
This low-code platform gives you the building blocks to create and deploy AI agents, tailored to support your team and your customers.
Built with the Einstein Trust Layer for secure data protection, and using Salesforce’s metadata, permissions, and sharing models – Agentforce pulls insights from your Salesforce platform, providing 24/7 Sales and Support for your customers and your organization.
How can CloudKettle help with Agentforce?
As official Salesforce Consulting Partners, CloudKettle’s team of Certified Salesforce experts have been on the cutting edge of Agentforce from the start. We go beyond basic Agentforce consulting and implementation, leveraging our decades of Salesforce experience to:
- Optimize agent workflows: Streamline processes, eliminate friction, and boost agent productivity.
- Enhance agent knowledge: Develop custom training materials and leverage knowledge articles for faster issue resolution.
- Empower self-service: Integrate AI chatbots and knowledge bases to empower customers and free up agents for complex issues.
- Measure and improve: Implement reporting and dashboards to track key metrics and identify areas for improvement.
- Integrate Seamlessly: Integrate Agentforce with other Salesforce solutions like Sales Cloud and Service Cloud for a unified customer experience.
- Support your team:Â Agentforce’s AI Agents are ready and available to support your team with their daily tasks, helping to maximize efficiency throughout the organization.
Our Commitment to Security
CloudKettle is fully SOC 2 Type 2 Audited and compliant. This means that we maintain the highest level of information security to ensure your sensitive information is handled safely and responsibly.
Our SOC 2 compliance ensures that we are managing data correctly in the five Trust Services Categories: security, availability, processing integrity, confidentiality, and privacy.
Get the Most out of Salesforce Agentforce
Salesforce Agentforce isn’t a standalone platform. We understand that getting the most out of your Salesforce platform relies on architecting a heavily integrated ecosystem.
At CloudKettle, we deal with people, process, and technology holistically to roadmap scalable tactics for revenue generation. We begin with an audit, identify gaps, and build customized solutions and training for your organization.
Want to speak to a CloudKettle consultant about your Agentforce and Salesforce needs? Reach us at 1-800-878-4756 ext. 202, or fill out the form and one of our experts will be in touch.
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