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Salesforce Field Service: Work Rules

In this episode of the Salesforce Sessions series, Ishan Babbar reviews 2 important parts of the Salesforce Field Service tool: work rules and service objectives, and how these combine to create the guidelines for scheduling policies.

 

View Ishan’s latest blog about Work Rules and Hurricane response, and subscribe to CloudKettle’s YouTube channel to stay up-to-date on our latest resources and videos.

Video

Tracking Salesforce Agentforce and Data Cloud Usage with Consumption Cards

In this video, Salesforce Practice Lead Ishan Babbar shares details on Salesforce Consumption Cards, and […]

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Video

What is Data Cloud?

In the first video in the Salesforce Data Cloud Buyers’ Guide Series, Salesforce MVP Eliot […]

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