salesforce ohana Archives

Getting Started with CRM Analytics (Formerly Einstein Analytics)

Many enterprises leverage Salesforce for its native reports and dashboards to understand their data and performance. However, over the last few years, with “the volume of customer data has been...

How to Build Custom Content Blocks for Salesforce Marketing Cloud with MJML

This post was written for marketing teams leveraging Salesforce Marketing Cloud who want to maximize their efficiency when sending emails. Instead of building a unique email from scratch for every...

CloudKettle: Year Six by the Numbers

Everyone gets a bit introspective this time of year and like most organizations, we crunch the numbers and see how we performed against our annual goals. What is different about...

Salesforce Security: Virus Scanning Considerations

With Salesforce being the central hub of information for many enterprises, it’s no surprise that organizations are focused on keeping their Salesforce instance secure. The good news is, Salesforce is...

Experience Cloud: An Admin’s Guide to Security

Salesforce Experience Cloud (formerly Community Cloud) is a powerful way for organizations to connect with their customers, partners, and employees. The Experience Cloud platform provides organizations with the tools to...

Mastering Salesforce Consent Management

In my previous post, I explained current and emerging data protection regulations and the different considerations when designing and implementing a consent management framework. In this post, I explain how...